PRIVACY POLICY

At Lullight, we respect your privacy and value your trust. This policy explains how we collect, use, and protect your personal information when you use our website or purchase our products.

7.1 Information We Collect

Personal Data: Name, email address, phone number, shipping/billing address (collected at checkout or when creating an account)

Payment Information: Credit card details (securely processed through [payment processors: such as Stripe/PayPal] – we never store your complete payment details)

Usage Data: Browsing history, product views, search queries, device information (collected via cookies to improve your experience)

Marketing Preferences: Whether you choose to receive email newsletters or promotional offers

7.2 How We Use Your Information

Fulfilling Orders (processing payments, shipping, sending tracking updates)

Providing Customer Service (responding to inquiries, resolving issues)

Personalizing Your Experience (recommending products based on your preferences)

Sending Marketing Messages (newsletters, exclusive offers)

Improving Our Website and Products (analyzing usage data to enhance design and functionality)

Fulfilling Legal Obligations (tax, anti-fraud)

7.3 Data Protection

We employ industry-standard security measures (encryption, firewalls, secure servers) to protect your information from unauthorized access, theft, or misuse. We only share your data with third parties necessary to fulfill orders (carriers, payment processors) or to comply with the law—all of whom are bound by confidentiality agreements.

7.4 Your Rights

Access, correct, or delete your personal data (please contact support@lullight.com)

Oppose from marketing communications

Request a copy of your data in a portable format

Withdraw consent to data processing (if applicable)

We will retain your data for the purposes described above or as required by law. If you delete your account, we will anonymize your data (retaining only non-identifiable information for analysis).

7.5 Cookies

We use cookies (small text files) to improve your website experience (e.g., remembering your shopping cart, saving login information). You can disable cookies in your browser settings, but this may limit certain features (e.g., personalized recommendations).