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At Lullight, we want your favorite new items to arrive as softly as they fit you—here's our shipping process:
2.1 Shipping Destination
We ship to [countries/regions: e.g., USA, Canada, EU, UK, Australia].
2.2 Processing and Shipping Time
Processing time: 1-3 business days (excluding weekends/holidays). Handmade or limited edition items may take 3-5 business days (clearly indicated on the product page).
US Domestic Shipping: 5-7 business days via USPS Priority Mail / UPS Ground
International Shipping: 7-14 business days via DHL / FedEx
Once your order ships, we'll send you a tracking number via email—please check our "Track My Package" page for real-time updates.
2.3 Shipping Costs
For orders within the US: Free shipping on orders over $45; Standard shipping cost: $6.99
2.4 Delivery Exceptions
We are not responsible for delays caused by external factors, such as customs detention, weather conditions, carrier errors, or incorrect shipping information provided by you. If your order status shows "Delivered" but you have not received it, please contact the carrier first—we will assist you with claims if necessary. For lost orders (not delivered within 30 days of shipment), we will provide a replacement or a full refund.